Recorded Event
12 Sep '07
5 Recorded Webcasts
Program
12 Sep '07
Opening Remarks
Phil Ives
Chairman, Head of IS
itSMF UK, Yell
12 Sep '07
Business & IT Alignment through ITIL® v3
Sharon Taylor
Chief Architect
ITIL® v3
12 Sep '07
Integrating Business & IT by implementing ITIL® within your ERP environment
Ken Turbitt
Global Best Practice Director
BMC Software
12 Sep '07
Continual Service Improvement as a business driver
George Spalding
Vice President
Pink Elephant
12 Sep '07
Round Table
George Spalding
Vice President
Pink Elephant
Ken Turbitt
Global Best Practice Director
BMC Software
Sharon Taylor
Chief Architect
ITIL® v3
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Val-Pierre Genton
[Moderator]
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