Recorded Event
12 Sep '07
5 Recorded Webcasts
Program
12 Sep '07
Business & IT Alignment through ITIL® v3
Sharon Taylor
Chief Architect
ITIL® v3
12 Sep '07
ITIL® V3 implementation best practices, lessons learned, pitfalls to avoid, based on direct customer experience
Atwell Williams
Solutions Architect, Office of the CTO
BMC Software
12 Sep '07
Continual Service Improvement as a business driver
George Spalding
Vice President
Pink Elephant
12 Sep '07
Round Table
Atwell Williams
Solutions Architect, Office of the CTO
BMC Software
George Spalding
Vice President
Pink Elephant
Sharon Taylor
Chief Architect
ITIL® v3
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Val-Pierre Genton
[Moderator]
BrightTALK
