CMDB Federation Whitepaper
The Federated CMDB Vision

CCMDB Datasheet
IBM Tivoli Change and Configuration Management Database

IBM Systems Journal
Evolving Standards for IT Service Management

Green IT Whitepapers
Realizing the value of the green data center by integrating facilities and IT
Greening the data center with Tivoli software

IBM Energy Management
IBM Tivoli® Monitoring for Energy Management provides management of energy resources for data center operation. Optimize your energy consumption for higher efficiency of resources and lower operating cost enabling a green environment and lowering your carbon footprint.
Tivoli Monitoring for Energy Management

IBM Tivoli Usage and Accounting Manager
Today’s IT departments face unparalleled pressure to operate as businesses. Meeting this challenge successfully requires aligning IT costs with company priorities — and the ability to charge individual departments for use of key applications, servers and other IT resources. However, accurately measuring IT resource use has long posed a challenge, with cost allocation products typically unable to work effectively in today’s distributed and virtualized computing environments. IBM Tivoli Usage and Accounting Manager Enterprise Edition accurately assesses shared computing resource usage.
Tivoli Usage and Accounting Manager

IBM Service Management puts visibility, control and automation into the hands of IT.
Organizations around the globe work with IBM to implement IT service management by choosing modular, scalable solutions designed to work with existing operational management products and grow as their organization’s needs expand. A wealth of consulting and implementation services make it easy for organizations to choose the path to service management that makes the most sense for them, and to implement as easily as possible.
IBM Service Management Software and Services

IBM can help translate ITIL Version 3 and other frameworks into an operational reality.
IBM has a long and rich history of both contributing to and implementing service management best practices. IBM participated in the ITIL Advisory Group, and in evaluating and refining ITIL version 3 prior to its official release. IBM is in a position to contribute new ideas and practices to ITIL through validation from thousands of customer engagements. In addition, many of the ideas and practices described in the library are already a part of IBM models, such as the IBM Component Business Model™ for the Business of IT, the IBM Process Reference Model for IT™, and the IBM Tivoli Unified Process™ tool.
IBM Service Management ITIL

IBM IT Service Management Self-Assessment
Take the complimentary IBM IT Service Management (ITSM) self-assessment to help you better understand how your IT infrastructure can more effectively and efficiently deliver IT services by:
• evaluating IT processes and their importance to your ITSM efficiency and effectiveness
• providing insights into the process priorities for improvements based upon your situation
• sharing approaches and solutions on how an integrated, services approach to ITSM can benefit your organization
IBM Service Management Tools

How’s your IT Service Management Health?
A healthy service management is critical for your business' success. Early and on-going validation of your investments and strategies are vital. IBM can help you diagnose your existing strategy as well as build a Service Management environment that fully supports the needs of your business for today and tomorrow
How's your IT Service Management Health? - Check Your Pulse