IT Operational Efficiency

To view the "IT Operational Efficiency - Now More Than Ever" programme line up for the live day you must first REGISTER for the event or LOG IN to the events site. To register for the event, please click on the 'Confirm attendance' button.

Operational Efficiency occurs when people, process, and technology come together to enhance the productivity and value of any business operation, while optimizing the cost of delivery. IT has enabled other parts of the business and now must look inward to determine the best way to get their own house in order as cost pressures, compliance, and an uncertain economy drive new dynamics into the IT Organization.

Efficiency isn’t just about reducing cost; objectives have to be achieved including maintaining service quality. During this session, Matthew Burrows will expose some battle scars and share examples of victory in the fight for greater operational efficiency. This will include case studies from BSMimpact customers, demonstrating how you achieve greater efficiency and realise business value.

The presentation will focus on the operational efficiencies Danish Defence expects to gain from the centralisation of their service management structure and processes.

During the roundtable discussion, these leading experts will debate 'IT Operational Efficiency'. As with all sessions, you can ask the panel live questions via the event moderator James West.